Legal

Terms of Use

These Terms of Use explain how you may access and use the AmanGo Hostel website and related online services.

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Introduction

Welcome to the AmanGo Hostel website. These Terms of Use govern your access to and use of our website, booking-related online forms, and related digital content we publish.

By using this website, you agree to these Terms. If you do not agree, please do not use the site.

Scope

These Terms apply to visitors, guests, and anyone who browses, submits forms, or otherwise interacts with the AmanGo Hostel website.

Separate policies may apply to bookings, cancellations, privacy, and house rules. Those documents supplement these Terms and are linked from our Legal & Policies pages.

Acceptance

Using the website constitutes acceptance of these Terms and of any related policies that apply to your activity (for example, Privacy & Cookie Policy when you submit personal data).

If you use the site on behalf of another person or organization, you confirm you have authority to accept these Terms on their behalf.

Website access

We aim to keep the website available, but we do not guarantee uninterrupted or error-free access. Maintenance, network issues, or events beyond our control may affect availability.

We may limit, suspend, or withdraw access to all or part of the website when reasonably necessary for security, maintenance, or legal reasons.

Website information accuracy

We try to keep descriptions, photos, and other information reasonably accurate and up to date. Content may still contain errors, omissions, or temporary inconsistencies.

Room availability, rates, and specific stay conditions are confirmed only through a booking confirmation and are not guaranteed solely by browsing the website.

Accurate guest information

When you submit a booking request or contact form, you are responsible for providing complete and accurate information.

Incorrect details may delay confirmation, prevent check-in, or affect how we can assist you. Please update us promptly if your details change.

Intellectual property

The AmanGo Hostel name, logo, website design, text, photographs, graphics, and other content on this site are protected by applicable intellectual property laws and remain our property or that of our licensors, unless otherwise stated.

You may view and temporarily store pages for personal, non-commercial use. You may not copy, modify, distribute, republish, or commercially exploit our content without prior written permission, except where permitted by mandatory law.

  • Do not use our logo or branding in a way that suggests endorsement without permission.
  • Do not scrape or systematically extract site content for commercial reuse.
  • User messages you send to us may be used to respond to your request and improve our services as described in our Privacy & Cookie Policy.

Prohibited conduct

You agree not to misuse the website or related services. Without limitation, you must not:

  • Attempt unauthorized access to systems, accounts, or data.
  • Interfere with site operation, security features, or other users' access.
  • Use automated scraping, harvesting, or bulk request tools in a way that harms the service or violates these Terms.
  • Submit fraudulent, misleading, or abusive content or booking details.
  • Impersonate another person or misrepresent your affiliation with AmanGo Hostel.
  • Use the site to commit or facilitate illegal activity.

System integrity, scraping, and fraud

We may monitor unusual traffic or booking patterns to protect guests and the property. We reserve the right to block access, reject requests, or take other reasonable steps when we detect abuse, scraping that harms the site, or suspected fraud.

Circumventing security controls, rate limits, or technical protections is prohibited.

Liability limits

To the fullest extent permitted by law, AmanGo Hostel is not liable for indirect, incidental, special, or consequential losses arising from your use of the website or inability to access it.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable mandatory law (including liability for fraud or for death or personal injury caused by negligence, where such limits are not allowed).

Force majeure

We are not responsible for failure or delay in performing website-related obligations caused by events beyond our reasonable control, including natural disasters, epidemics, government actions, major network outages, war, civil unrest, or infrastructure failure.

Service suspension and content changes

We may update, suspend, or discontinue website features or content at any time. We may also correct errors or revise published information when needed.

We are not obliged to keep every historical version of website content available online.

Changes to these Terms

We may update these Terms from time to time. The version published on this page is the current version. Continued use of the website after changes are posted means you accept the updated Terms, unless mandatory law requires additional notice or consent.

Governing law and disputes

If a specific governing law or dispute venue has not been configured on this site, please contact AmanGo Hostel for the applicable details related to your matter.

We encourage you to contact us first so we can try to resolve concerns quickly and amicably. You may also have rights under consumer protection laws that apply to you.

Contact

For questions about these Terms of Use, contact AmanGo Hostel at info@amangohostel.com or +84902435656 / +84898093838.

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